Mobile and personal data

Phone recovery for photos, messages, documents and devices that suddenly became inaccessible.

This offer is for mobile devices that carry personal, professional or evidentiary value: broken phones, locked tablets, corrupted removable media or sensitive data that must be recovered without making the device state worse.

From $149 iPhone / Android Sensitive data

When this offer fits

  • Broken phone, unusable screen or device that no longer boots properly.
  • Deleted photos, messages, documents or notes with personal or business value.
  • Locked, corrupted, liquid-damaged or memory-failing device.
  • Mobile data involved in a sensitive review, internal inquiry or higher-stakes matter.

Why this path is different

Mobile devices do not follow the same logic as a classic desktop drive. Encryption, locking state, cloud sync behaviour and hardware fragility all change how the intervention needs to be qualified.

What to avoid

  • Continuing to use, update or resync the device if the data is critical.
  • Repeated unlock attempts, reconnects or reboots if the device is unstable or overheating.
  • Mixing recovery and evidence goals without clarifying the mandate context.

What you get

A realistic read on the odds of recovery, a clear quote before intervention, and when needed, a clean handoff into the forensic or enterprise path without losing case traceability.

Personal data

Standard mobile

$149+

For photos, videos, messages, contacts and documents on phones or tablets with a direct recovery path.

Damaged device

Breakage or lost access

By Assessment

For unusable screens, non-booting phones, unstable memory or physical damage that needs tighter framing.

Sensitive context

Critical mobile mandate

Quoted

For internal matters, enterprise requests or evidentiary use cases where the device cannot be treated like a ordinary consumer recovery.

Frequently asked questions

Mobile recovery

My phone is broken — is the data still recoverable?

In many cases, yes. Even if the screen is unusable or the device no longer powers on, the data may still be physically accessible. A no-charge assessment determines the available options.

Do you recover data from iPhone and Android?

Yes. Both platforms are covered. Results depend on the model, OS version, type of damage and whether active encryption is present. These factors are assessed during Assessment.

Should I keep using my phone in the meantime?

No. Any further use — calls, sync, updates, photos — can overwrite recoverable data. Put the device in airplane mode and contact us promptly.

What can be recovered from a phone?

Photos, videos, messages, contacts, documents, notes and history depending on the model and condition of the device. Third-party apps have varying levels of recoverability.

Is phone recovery covered by the free assessment?

Yes. As with all media types, the initial assessment is free. No fees are incurred before you approve the written quote.