Is the initial assessment really free?

Yes. Every case starts with a no-charge examination of the media. No fees are incurred until you approve the written quote.

What if the recovery fails?

If no usable data can be extracted, you are not charged for the intervention itself. Shipping and material costs remain your responsibility.

Are the listed prices final?

No — these are indicative prices. The final price is always confirmed in writing in the quote before any authorization from you.

Do you accept credit card payment?

Yes. We accept credit cards, Interac and bank transfers. Payment terms are confirmed in the quote.

Are there any hidden fees?

No. Applicable taxes, shipping costs and any required deposits are all detailed in the written quote. No fees are added after the fact.

Indicative pricing

Choose an intervention path

Answer a few questions to get an indicative estimate and the recommended path. The final price is always confirmed before intervention.

Self-assessment

Get an indicative price before opening a case.

Select the media type, symptom and urgency. The tool prepares the useful context so NEXURADATA can quickly confirm the right price, the risks to avoid and the next step.

Affected media Main symptom Urgency Impact Attempts already made

Common case

Deleted files

From $79

Accidental deletion, emptied recycle bin, missing folder, standard recovery with no apparent physical damage.

Readable media

External drive, USB, memory card

From $129

Media still detected or partly readable, unstable access, recovery of photos, videos or common documents.

Mobile

Phone and personal data

From $149

Photos, videos, messages or files on a mobile device when the case does not require heavy board-level repair.

Logical failure

Intermediate HDD / SSD

From $350

Drive or SSD not accessible, damaged logical structure, specialized work required without confirmed heavy mechanical repair.

Quoted case

RAID, NAS, servers, mechanical failures

The price depends on drive count, failure type, urgency, prior attempts and the actual intervention required.

Sensitive matter

Forensics, incident, evidence, critical business case

The scope, confidentiality, documentation and turnaround must be set through the quote or mandate.

What these prices mean

They provide a public benchmark for the most frequent requests.
They do not replace media assessment or the formal quote.
They may vary based on actual media condition, urgency and prior attempts.

The prices shown on this page are provided as indicative figures for priority case types and do not replace a technical assessment of the device or actual situation. The final price, applicable taxes, delivery or courier fees where relevant, any required deposits and the payment terms are confirmed in writing before any final authorization or payment.

How the initial assessment works

You describe the device, symptoms, urgency and prior attempts.
NEXURADATA qualifies the immediate risk and the actions to avoid.
The device is received or documented according to the case sensitivity.
A written quote confirms price, known limits and likely timeline.
You authorize the intervention before any billable work begins.
Follow-up continues through the client portal, email or agreed channel.

After quote acceptance

Scope is confirmed.
Steps and timelines are clarified.
Fees, deposits and payment terms are established.
Confidentiality and data return framework are agreed.

Shipping media

When the case requires shipping a device, Canada Post shipping can be covered according to the terms stated in the accepted quote.

Request a quote View our services