Client portal

Track the status of your request

Access requires a case number and access code provided by NEXURADATA. The portal only shows the useful status of the file and avoids exposing unnecessary sensitive detail.

Access case status

Request an update

The portal only exposes the current case state. Without valid access, no case information is returned. Sensitive details remain outside the public client portal.

What the client should see

  • The current case status.
  • The latest available update.
  • The next concrete step.
  • An active payment request, if a deposit or balance has been issued.
  • A clear contact path if the situation changes.

What the portal should not expose publicly

  • Recovered data or detailed inventories without stronger access control.
  • Sensitive evidence, captures or technical material not required for status tracking.
  • Information about other clients or internal operating details.
Open a new case View our compliance commitments